Interesting, it depends on how and what the "business model" of the state-run or owned enterprise is. In most countries, critical infrastructure (subway, rail) is either run on a "not for profit" basis or otherwise fiercely regulated on a returns/minimum service level basis.
Toronto for example has aging infrastructure, entrenched unions and horrible service at it's "province/city run" public transportation corporate. It also strangely cares about individual illness enough to freeze or delay the entire subway line every time someone faints on the subway..
What they did on our side was to increase fares, a trip across Singapore used to cost $1.50 and now it is close to $2.00. Bus fares went up from 45 cents to 80 cents for the first 1.6km (if I remember correctly).
Part of the profits, if I remember correctly, came from opening kiosks at the MRT stations selling bites and newspapers, very profitable in the rush hour. The thing is that she neglected the core business, which is running trains, and would constantly blame her subordinates for not being good enough.
My sources (a bunch of retirees, one a university lecturer previously in senior management) told me that when she was previously at DFS, she did the same thing : ignoring the core business until it got into serious liquidity issues that even the money earned from the side businesses are not able to cover the losses made by the core business.
Now she is at Auric Pacific. It is mostly a F&B, but that is something she doesn't have experience in. And she likes to aggressively push for plans without double-checking viability and health of the core business........if this one goes down the way, many local hawkers would be out of business.
I wonder if she would get away scot free this time. The owner of this company runs this F&B as a pet hobby while dealing with petroleum products; and is an Asian. Ruining someone's favourite hobby, regardless of social level, is a dangerous thing to do.
Thanks for the advice though. Apparently there isn't any other way than to track these people whenever they are. There must be a way to make money out of this......