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phoenix craft 2006-04-24 20:27

Just switched modems?
I just switched to a cable modem from a dsl modem and now I can't use any p2p programs.

Azureus says that it connects but nothing downloads.

I'm not behind a firewall or a router and the modem connects directly to my computer, what could be causing the problem and how do I fix it?

Sofu 2006-04-24 21:45

The cable modem may have built-in NAT and/or a firewall. Check to see if your modem is listed there, and if it is, follow the directions. Also check as well, just to rule out that possibility. (Links to both sites are in my sig if you need them.)

If that doesn't fix it for you, you're going to need to give more info. For a start, the color of the smileys for the torrents you've tried and the name of those torrents so we can try to determine if the problem really is on your end.

phoenix craft 2006-04-24 22:08

The modem doesn't have a nat/firewall and isn't on either of the lists you gave.

The smileys go green but the download and upload rate stay at zero.

It's not the torrent, I got 60% downloaded on the first modem and it currently says there are 17 seeds, it just wont move.

It's not just Azureus that's stopped working, all of my p2p programs have stopped working properly.

Sofu 2006-04-24 22:41

Hmm.... Since you just changed ISPs, it may be your new one is blocking bittorrent. Check this list. If you see your ISP there, you'll probably need to try enabling encryption.

SomeWhiteGuy 2006-04-24 22:53

Also change your ports that your BT client is working with (helps against ISP noticing your torrents)

AnimeOni 2006-04-25 00:31

also, try encrypted downloads. IF ISP blocking, this sometimes bypasses ISP packet shaping applications.

phoenix craft 2006-04-25 14:20

My isp was on the list of bad isp's but the only catagory that was listed for them was the one that says "limits bandwidth for accounts with a high traffic volume"

Would that be the problem?

phoenix craft 2006-04-25 16:14

Never mind, switched back to the old connection.

A faster connection isn't worth it if I can't download anything.

Sofu 2006-04-25 16:50

Well, basically what they were doing was capping your bandwidth (i.e. limiting your speeds) after you used a certain amount. Depending on who it was, it may have been a monthly limit which automatically resets (and therefore uncaps) at the beginning of each month (or whatever their time period is), or you would have needed to call them to have them uncap you. Capping your bandwidth will affect everything, not just bittorrent, so I don't think there's much you can do about it except learn what their limits are and watch how much bandwidth you use.

That said, it shouldn't have stopped bittorrent completely (though it will certainly slow you down a lot). I know you've decided to switch back to your old service (don't blame you), but on the remote chance someone else happens across this thread in their search for an answer to a similar problem, I'll go ahead and give my last bit of advice. ;)

Since you were getting green smileys, I can't imagine the problem being a NAT/firewall issue. At this point, I was going to suggest you try starting with level 1 encryption (as listed in the Azureus wiki) and go up from there. Allow a few minutes (shouldn't take more than 15, I'd think) after each change for the other peers in the swarm to notice it and react accordingly. Also, I was going to suggest you make sure to try this on a large swarm so you have a lot of peers to work with. Only a few clients (at least that I know of) support Azureus's encryption implementation, so large swarms should almost guarantee you'll be able to connect to somebody.

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