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-   -   Problem: Account Deactivated (http://forums.animesuki.com/showthread.php?t=99091)

Konakaga 2010-11-15 02:06

Account Deactivated
 
So one of my friends, Otaku Emperor attempted to log into their account and found it's deactivated for some reason and attempts to view their user profile says the page doesn't exist.

I talked to them on msn and they checked their email has no way to activate it, and they seem to be able unable to post or send a message to mod as a result; which is why I made this post.

GHDpro 2010-11-15 03:45

To reduce the amount of bounce emails we get due to member's email addresses being no longer valid, NightWish has recently deactivated the accounts of a lot of members with invalid email addresses.

If he is still able to login, he should change his email address to a working one here:
http://forums.animesuki.com/profile.php?do=editpassword

And if necessary (though the email address change probably will already trigger this) request email activation codes:
http://forums.animesuki.com/register...o=requestemail

After this is done, his account should be reactivated.

Konakaga 2010-11-18 15:51

Just to make sure you know, them changing their email did fix the issue, so thank you.


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