Quote:
Originally Posted by yezhanquan
So far, no such movements in Singapore. Like many other issues, Singapore's a greenhouse on this one.
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They already did. By just pushing a fiber optic through your wall and claim that it is connected at the fastest speed : but you have to pay more. They have got fast penetration, but upload-wise, they are still quite slow.
The ISPs have already considered to push for that, but in such a small country, it could seriously damage the telecommunications infrastructure and industry, which is steadily growing and generating "moe" revenues for everyone. Singtel used to have all the monopoly, then we have Starhub, and now M1 is offering "cheap but good" broadband. In an economic sense, it is bloody pointless and could be seen as an avenue of profiteering in such a small country, because in the first place,
they are not losing any profitability in such a small arena.
For a country that takes pride in its service and business acumen, it would be in the competitors' best interest not to tread anywhere into this area. Instead, they should spend their money restructuring their marketing departments and hotline services, which are in a total mess.
The most important part of a telecom service, is STILL to staff the helpdesk with technically competent individuals, not some overeducated undergrad or fresh highschool graduate given a fixed set of replies. I am tired of switching over to another ISP and paying forfeit, these dollars are from my own pocket.
The biggest provider, though, has a wildcard which their marketing dept is oblivious enough not to play. If they license certain rights from Kakifly, then redesign limited editions of their 2Wire modems (inside and outside of the machine), they can score a really profitable coup, locally and overseas.
