That reminds me of the time I upgraded my phone to the Samsung Galaxy Ace (the first one, and still using now). My previous phone was a basic Nokia phone with no mp3 player, a LCD screen (no colour), no touchpad, etc... I only went to upgrade because I received a $50 android voucher from my phone service provider, so I thought it might be a good time as any.
My Nokia was apparently soooo outdated, the poor sales assistant couldn't find it in the drop-down menu and had to call a technician over the phone to manually insert it into the database. Also, because I hadn't done any upgrades at all since the dawn of my subscription, I accumulated so much loyalty points that I got the Android phone for free, without using the voucher...
The whole story was pretty hilarious.
Cheers.