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Well I think there are people out there, who could not get things done, even if they read the manual before. My mother for example. First she would not be able to read the mostly english manuals. And even if there was one written in german, I doubt she could transfer the information into something usefull (I suppose she would fail understanding what they want from her, because she simply doesn't know the technical terms used in manuals).
Lets face it, many people even fail on such tasks like installing Windows. For them everything that is PCish is like a miracle cloud in wonderland (they see it, maybe they even can make some use of it... but they totally do not understand it)
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