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I suppose download and playback forums are dedicated to helping people with using BitTorrent programs, xdcc bots, codecs and media players... basically things related to getting your anime viewing experience going. Tech support on the other hand is for anything computer related that isn't specifically anime related. For example, help with graphics cards, chipset drivers, bios settings, adware removal, using photoshop, installing new hardware and general troubleshooting that one experiences while using a computer.
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