GSC has posted an official apology on their website regarding the Nendoroid Support Miku shipping fiasco. An e-mail of this apology was also sent to the affected customers, including myself.
http://www.goodsmile.info/post/en/31...erful+Ver.html
They will be refunding the entire 2000 Yen EMS shipping cost to all the customers who ordered Support Miku from their Online Shop starting today.