Quote:
Originally Posted by Kimidori
they get into the game, find the bug, get out of the game, open the source code, find the bad code and fix it.
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Nobody really does that. There are ticket systems. Players or GMs will submit bug reports. GMs may act as a filter at this stage. Programmers will look at open bug tickets and if it's something that can be reproduced they will try to fix it. Then it's time to test the fix. Successful fixes will be merged into the main code base used for the current test build. Every once in a while a set of such fixes will be pushed, together with new features that have been tested, from the test build to the live build. Some MMOs allow regular players with an active subscription access to the test builds also (EVE, WoW both do this for instance) because this way the company gets a free army of testers and the players get to play with the new features earlier - it's a win-win situation.