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Admittedly, my experience isn't in games, but what I imagine should happen is that if a player spots a bug and tells a GM, the GM (who isn't a coder) will try to reproduce it, and if he can do it, will then kick the matter to maintenance (who will be coders) along with the logs, or a way to extract the relevant logs, so they can try to reproduce it on a development server. At no point will the GM have access to the code, or even the raw data that makes up the application, nor can they be expected to extract the relevant bits. Though they may have techs to call on to do that.
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Technically, everyone has access to all client-sided data, since it's stored in their computer, but reverse engineering and extracting particular information requires some skill. Editing server-sided data (i.e. package editing or PE for short) is hacker territory.