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Old 2008-12-27, 17:06   Link #17
relentlessflame
 
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Join Date: Dec 2003
Age: 41
Quote:
Originally Posted by zalas View Post
So... apparently the reason it was pulled was that it was not supposed to go on sale on December 25 in the first place. There was a final quality check run that was scheduled, and they forgot to extend the release date on the website.
What?

So in other words, they delayed it again, but forgot to update their webmaster, and had already provided a fully-functioning version for testing purposes, and so it launched as scheduled without their knowledge? Like their website just launched products by itself when the date hits? Or the webmaster never calls them up like "hey, we're scheduled to launch this today, so is that fine?"

Wow... just wow... *facepalm*

Half of me wonders if this isn't because you and others commented on some of the mistakes in their translation, and word of the errors got to a certain someone, so now they're going to act like "oh, sorry, that wasn't the final! It was an early build!" and fix it. How is that less of a PR disaster than just saying that you're going to issue a patch? One way is sloppy, but this is just incompetent.

You (the company) can't say that you "forgot" to update your website, when your website is the only portal for information about your products. It's not like you need to send out press releases or update your merchant solicitations or whatever. Updating the website is the one and only thing you needed to do. If you didn't update the website, you didn't delay it, now did you?

Running an Internet-based software company really isn't so hard, guys... Get your act together already! At this point, it's almost comedic.
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