Oh, KBTKaiser, if you wanna contact Arkanos, you can get his contact information on the patch's URL, which I posted on my first post in this topic.
But if you're lazy to go look
:
http://shii.org/translate/dcpc/
And yeah, it's not surprising for Mako to talk like that. She sounds disheartened and frustrated a lot, when talking to people like Moe and Jyunichi.