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Ak3mi · 2011-10-19, 12:00

My western digital WD5000AAKS 500gb drive seems to loose connection randomly when I am on my computer, its not due to a loose wire or anything. What else could be the problem?

Jinto · 2011-10-19, 16:44

Quote:

Originally Posted by Ak3mi

My western digital WD5000AAKS 500gb drive seems to loose connection randomly when I am on my computer, its not due to a loose wire or anything. What else could be the problem?

What do you mean with loosing connection? They have some annoying power saving features that could cause serious lag. However, if it is a permanent outage maybe the circuit board on the hdd is damaged.

Ak3mi · 2011-10-19, 17:20

Well I just noticed today that whenever I turn my computer from now on, the smart board tells me that the Hdd is in bad status....When I havn't even used it properly. How can I fix this or do I have to send it off to Western Digital?

And by loosing connection I mean't the last couple of weeks the computer would load up the hard drive fine, the bios detects it and I could see it in my computer, but then some hours later it would just not be there.

sneaker · 2011-10-19, 17:44

If it really is a hardware error, back up your data now, while you still can, and then send it in. If you have the possibility to test the drive on a different PC or controller, do it.

Ak3mi · 2011-10-19, 17:51

The thing is....it has no data on it, its brand new

iceyfw · 2011-10-19, 18:37

it can be a bad sata cable. i'd suggest using another spare one if you have it. another way is to delete the partition and make a new one to see if the problem persists. but if it is a new HDD and already showing signs of problems, i highly recommend to return it and get a replacement if there was nothing wrong with your computer at all prior to you hooking up your WD HDD to it.

Ak3mi · 2011-10-19, 18:55

I have just packaged it up to be returned, going to post office tomorrow, no nothing wrong with my computer, well that I know of, of course. Thanks for everyone's help will see what the company will say

Flower · 2011-10-19, 19:29

Quote:

Originally Posted by Ak3mi

I have just packaged it up to be returned, going to post office tomorrow, no nothing wrong with my computer, well that I know of, of course. Thanks for everyone's help will see what the company will say

Just stumbled into the thread and it does sound like you have a bad hard drive. Ah well. Sometimes broken things slip through the cracks. Best of luck to you!

-KarumA- · 2011-10-20, 16:21

Quote:

Originally Posted by Jinto

They have some annoying power saving features that could cause serious lag.

Thanks Jinto, this just solved an annoyance I had with my 3rd HD.
Never had those annoyances before with XP since I only had 1 HD back then.

Ak3mi · 2011-10-21, 05:32

Sent off, waiting a reply back from the company soon....

Ak3mi · 2011-10-29, 07:22

They gave me my money back and a half price discount on my next buy, so I bought the hard drive again and its working and I can actually get files onto it

2011-10-19, 12:00	Link #1
Ak3mi Tumble Rumble Join Date: Aug 2009 Location: Imagination Land Age: 28	Hard Drive My western digital WD5000AAKS 500gb drive seems to loose connection randomly when I am on my computer, its not due to a loose wire or anything. What else could be the problem? __________________

2011-10-19, 17:20	Link #3
Ak3mi Tumble Rumble Join Date: Aug 2009 Location: Imagination Land Age: 28	Well I just noticed today that whenever I turn my computer from now on, the smart board tells me that the Hdd is in bad status....When I havn't even used it properly. How can I fix this or do I have to send it off to Western Digital? And by loosing connection I mean't the last couple of weeks the computer would load up the hard drive fine, the bios detects it and I could see it in my computer, but then some hours later it would just not be there. __________________

2011-10-19, 17:51	Link #5
Ak3mi Tumble Rumble Join Date: Aug 2009 Location: Imagination Land Age: 28	The thing is....it has no data on it, its brand new __________________

2011-10-19, 18:55	Link #7
Ak3mi Tumble Rumble Join Date: Aug 2009 Location: Imagination Land Age: 28	I have just packaged it up to be returned, going to post office tomorrow, no nothing wrong with my computer, well that I know of, of course. Thanks for everyone's help will see what the company will say __________________

2011-10-21, 05:32	Link #10
Ak3mi Tumble Rumble Join Date: Aug 2009 Location: Imagination Land Age: 28	Sent off, waiting a reply back from the company soon.... __________________

2011-10-19, 17:44	Link #4
sneaker Senior Member Join Date: Dec 2008	If it really is a hardware error, back up your data now, while you still can, and then send it in. If you have the possibility to test the drive on a different PC or controller, do it.

2011-10-19, 18:37	Link #6
iceyfw Senior Member Join Date: Oct 2004 Age: 24	it can be a bad sata cable. i'd suggest using another spare one if you have it. another way is to delete the partition and make a new one to see if the problem persists. but if it is a new HDD and already showing signs of problems, i highly recommend to return it and get a replacement if there was nothing wrong with your computer at all prior to you hooking up your WD HDD to it.

2011-10-29, 07:22	Link #11
Ak3mi Tumble Rumble Join Date: Aug 2009 Location: Imagination Land Age: 28	They gave me my money back and a half price discount on my next buy, so I bought the hard drive again and its working and I can actually get files onto it __________________