2007-08-14, 12:55 | Link #1 |
Lord Of Spoils
Join Date: Jun 2007
Location: Somewhere in the Caribbean
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Problem with External Hard Drive!! Help!!
I think my external hard drive has been infected by a virus and now every time I turn it on and try to access it, it won't let me.The hard drive icon doesn't even appear and it seems my computer don't even recognized the hardware now.How can I fix this, anyone please, Thanks!!
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2007-08-14, 13:19 | Link #2 |
Mew Member
IT Support
Join Date: Aug 2007
Location: Ontario, Canada
Age: 39
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1. Check if "Disk Management" even detects the disk. Go to My Computer, right-click and select "Manage." Expand the "Storage" tree and select "Disk Management." Look to see if your hard disk is even being mounted. If it is being detected but now allowing you to access it, simply find the hard drive right-click "Change Driver Letters and path" and give it a drive letter.
Spoiler for Computer Management:
2. Providing your system can boot up a USB drive, you can use "Hiren's BootCD" and use the virusscan that is provided. Please go here http://www.9down.com/Hiren-s-BootCD-9-2-14520/ and you can download it. Here is a list of software provided with the BootCD - http://homepage.ntlworld.com/hiren.thanki/bootcd.html . You should be able to use the antivirus tools that come with the CD to clean out the hard disk. When you connect the external hard disk to your computer, does it even get recognized by the computer? Or does the virus scan come up and reject the disk because of the virus on the hard disk? You can check to see if the device is even connecting by going to your System Tray and clicking on the "Safely Remove Hardware" icon to check. Spoiler for Safely Remove Hardware:
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2007-08-14, 13:43 | Link #4 |
Mew Member
IT Support
Join Date: Aug 2007
Location: Ontario, Canada
Age: 39
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You can. It is a bootable CD. Simply download the file and burn it (the .iso) to a disk. Restart your computer with the CD in the CD-drive and it should boot up. If not, then you will have to go into your BIOS and change the "Boot order" so that the CD-Rom boots before your hard disk. The Bootable image will not destroy your hard disk unless you select a program that formats the disk.
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2007-08-15, 04:17 | Link #12 |
Senior Member
Join Date: Apr 2004
Location: Edinburgh
Age: 42
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It depends on your system, when you're booting up your system, there should be a notice telling you how to enter the BIOS, or SETUP. Most cases it is either hitting the "Del" button, F2, or some other F-keys. Same with the boot menu, probably something like F10, F11 or F12.
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2007-08-15, 05:58 | Link #13 | |
Mew Member
IT Support
Join Date: Aug 2007
Location: Ontario, Canada
Age: 39
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2007-08-15, 13:46 | Link #14 |
Senior Member
Join Date: Mar 2004
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I wonder if the drive's insides are seated properly? I had an external drive that would when turned on have windows dectect that something had been plugged in, but would deny access to the actual drive. And it was caused because the IDE cable inside the enclosure wasn't properly attached or had come loose resulting in a poor connection.
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2007-08-15, 15:10 | Link #15 | |
Mew Member
IT Support
Join Date: Aug 2007
Location: Ontario, Canada
Age: 39
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