comp issues

[Justice Knight]

my comp just died and the setting are screwed

1) ok I go to My Computer and view the file as Thumbnails, some image are not showing [ jpeg type] and the file name below the thumbnail isnt showing as well.If you want me to provide pic just let me know

2) is it just me or the windows update isnt working at all T_T ,my window update folder is empty ....

[Renegade334]

A screenshot or more would help, yes.

As well as additional information such as which operating system you're running, etc.

BTW - if you're on Windows, that is - have you already tried the System Restore to see if you could roll back to a healthier state?

[chikorita157]

It seems that a piece of malware have messed up some vital registry entries...

System Restore is not recommended since it could restore the malware back... but give it a try first. If not, run Hijackthis and post the log to check if there any malware running without any knowledge. In most cases, you need to back up your files and reinstall the OS if the OS is damaged beyond repair or difficult to repair.

[mit7059]

Prime opportunity to upgrade to windows 7. But I agree you should run Hijackthis along with maybe adaware or spybot.

[-KarumA-]

Originally Posted by chikorita157

In most cases, you need to back up your files and reinstall the OS if the OS is damaged beyond repair or difficult to repair.

I would make precautions for this, not having thumbnails show like normal smells like a broken windows
If you have 2 hard discs move the important data to the one where you don't install/have installed windows, a reinstall of windows should do the job I think
I don't think there's a need to get rid of everything, start moving your data and post us a hijack this log so we can check if you're still under infection threat

[chikorita157]

Originally Posted by -KarumA-

I would make precautions for this, not having thumbnails show like normal smells like a broken windows
If you have 2 hard discs move the important data to the one where you don't install/have installed windows, a reinstall of windows should do the job I think
I don't think there's a need to get rid of everything, start moving your data and post us a hijack this log so we can check if you're still under infection threat

Forgot the possibility that some JPEG thumbs may not show up if the file could be corrupt... Windows XP seems to have a tendency to break easily since the OS defaults to administrator account, unless you set a limited account.

[Justice Knight]

Hijackthis is not in the computer right? i have to dl somewhere else?

already done system restore,no changes at all

mine is window XP

[chikorita157]

Hijackthis can be obtained from Trend Micro's website:
http://free.antivirus.com/hijackthis/

Run the program and then paste the log generated by that program.

[Justice Knight]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:26:06 AM, on 11/10/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\Ati2evxx.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\windows\system32\svchost.exe
C:\windows\system32\Ati2evxx.exe
C:\windows\system32\wscntfy.exe
C:\windows\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\windows\system32\VTTimer.exe
C:\windows\RTHDCPL.EXE
C:\windows\System32\svchost.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Winamp\winamp.exe
C:\Starcraft\Launcher\Launcher.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 127.0.0.1:8118
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1;<local>
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.2.1.2.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: (no name) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - (no file)
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - (no file)
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = ?
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.2.1.2.dll/206 (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4C833081-D026-4FF8-968F-7EAB660D2FBA} - http://download.tvants.com/pub/tvant...cab/tvants.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1239427232203
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1239427189593
O16 - DPF: {BBFD2D10-EC6E-4259-91D1-1E38C826E5E2} (Launcher Class) - http://app.gomtv.com/gomtv/gomtvx.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: LogMeIn Hamachi 2.0 Tunneling Engine (Hamachi2Svc) - Unknown owner - C:\Program Files\LogMeIn Hamachi\hamachi-2.exe (file missing)
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 7005 bytes

[chikorita157]

Don't see anything that may be abnormal, but I might be wrong...

Have you tried accessing Windows Update by navigating to windowsupdate.microsoft.com in Internet Explorer? It supposed to load in IE, not in a folder.

[Justice Knight]

I have tried that too,the page keeps loading " checking for any updates" and nothing comes out after leaving the comp for 30 mins T_T

[-KarumA-]

Originally Posted by chikorita157

Forgot the possibility that some JPEG thumbs may not show up if the file could be corrupt... Windows XP seems to have a tendency to break easily since the OS defaults to administrator account, unless you set a limited account.

hmm now that you say it..
OP could you make clear to us if it is just a couple images that are doing this or all?

But even if corrupt the filename should still show up nevertheless

edit:
several more questions, do you use internet explorer?
edit2:
did some looking for you =)

http://support.microsoft.com/?scid=243401
This refers to the version included with Office 97 Pro, read it =)

[Justice Knight]

below is the image how it looks like

http://img.photobucket.com/albums/v3...frog_/a3-2.jpg


i can only see icons,not all image will load and no filename below the thumbnails

[Kurz]

The files open fine right?
No corruption?

Try this...
Go to my computer right click on the C: drive or any other drive that has the images.
Go to Properties>tools>Error checking>Check now> Check both boxes and run it.

It'll make you reboot if its the C drive.
Restart the computer and it'll start scanning the drive.

[Justice Knight]

^ not working at all

but nvm i have already fixed it by

my computer > "tool" at the top>view tab> apply to all folders

thanks anyway every1


but my auto update still cannot be done T_T

I have tried that too,the page keeps loading " checking for any updates" and nothing comes out after leaving the comp for 30 mins T_T

[-KarumA-]

Originally Posted by Justice Knight

^ not working at all

but nvm i have already fixed it by

my computer > "tool" at the top>view tab> apply to all folders

thanks anyway every1


but my auto update still cannot be done T_T

lol
Did you try downloading the updates automatically from the microsoft website and then running their install?