had to jump through some hoops getting my new cpu + video card.
day 1: went to the store, but the drivers for the video card won't load. waited an hour as they tried to fix the issue, but I had to leave as there's other things needed to be done that day.
day 2: went back to the store. They told me the video card was broken, and they replaced with another one. All seems fine, but when I pressed the cd drive it won't open. They told me some excuses like, why do I need a cd drive as it would "drain power"? Wtf, insisted I needed a cd drive, because I use it to test japanese music cd's. Waited an hour as they tried to fix the problem, but again, had to leave as I have work.
day 3: with the cd and video card working, it's all sunshine! took the unit home. Then to my horror, the keyboard and mouse from my old pc won't work. It seems the ps2 ports of the new unit are non-functional.
day 4: went back to the store, carrying the heavy cpu. A bit mad now.. they told me ps2 ports should be working. Brought my mouse... they said my mouse could be broken and some pins look "bent"... we tested.. it does not work on the unit that they gave me, but it works fine on 3 other computers on their store! wtf.... it turns out, there's just something that needs to be ticked in the BIOS for the ps2 ports to work on my unit, and they forgot to do that.
was given a free USB mouse as an apology.
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I wonder what you would have done in those situations? ><