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so it's time to make some custom,scract build and further,no? ;) |
So, I recently ordered some kits from GGinfinite. One was pre-order, the other one was in stock. Its been over a week since I paid the one in stock, shipping included and not a shipping notice or a reply to my e-mail yet. Is that how they do buisness? -.-
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I was talking to GG recently and apparently their email servers were having some technical issues so that's why they couldn't email back in a more timely manner. On top of that, that created a lot of emails that they had to catch up on 1 by 1. So one could imagine how backed up things can get. Anyway, just email their customer service through their website, give them your order number and professionally, calmly, etc explain your situation and request that they help you out. My guess is that they're waiting to ship everything out at once after the order for all items are paid; as in waiting for the pre-ordered item to come in stock, wait for you to pay it off, and then ship it out. Personally, I've been minimizing my business with GGI because Gundam Planet (where I go a lot to) is located on the east coast and shipping to my address is closer and much faster (i.e. cheaper shipping price). |
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I would think (not sure since I don't work there), that GGI would ship out domestic orders as soon as possible since those can be delivered sooner than to those that import (if he does export his orders outside the US). |
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"Join Date: Dec 2009 Location: Germany Age: 28" LOLOL So yea. I think they would probably send out all the US orders first since they can get those out faster and delivered sooner. Or I dunno how they'd do it. Maybe they just ship out depending on when the order was made and what shipping method was chosen. Anyway, send them another email each day so they will see the email and reply back. If they're not emailing back, it's probably because of their recent email server issues they had (well according to what GG told me anyway). If I were you and I lived in Germany, I would've just bought GunPla from like HLJ (Hobby Link Japan). I would think it'd be delivered faster and they're a bigger company with more staff than GGI (from what I understand) so they would've been able to email yo usooner. |
The kits I ordered are Online-Exclusives. HLJ doesn't have those in their sortiment :/
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Anyway, they're probably getting to it. Just email them since they can best tell you what's going on. I don't work there nor do I have information about stuff like customer orders. =) I just chat and email with GG often (not all the time) and sometimes help out friends who have issues with their GGI orders. http://www.genteikits.com/grade/mg ^ Alternatively you can use them. |
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Just got the SD God and SD Shining. Good kits?
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Only downside is alot of painting if you want everything 100% color accurate Oh and did I mention they look cute as hell when posed next to their larger scale counterparts? |
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. . . Is there an SD 00 Raiser Condenser Type? o_o |
I'm a bit sad to see HG Wing Fenice can't even hold its rifle properly.
http://3.bp.blogspot.com/-c40YKSrnmJ...s/s640/11u.jpg I hope the finished product can do better. ____________________________________________ Also, this pack-on-pack is just insane :eek:: http://3.bp.blogspot.com/-4QJSaJsodl...k/s1600/56.jpg http://4.bp.blogspot.com/-aG5o78lKe8...A/s1600/58.jpg Coming Soon: Perfect Strike Rouge Otori! :eyespin: |
MOAR DAKKA!! But in the form of wings. What's the Japanese word for wings?
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:) |
MOAR Tsubasa!!
....that sounds awful. :( |
can you add the Akatsuki packs on as well? The IWSP as well? XD
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