Quote:
Originally Posted by Xacual
They finally get back to me and it's just a generic response that shows they didn't even read my ticket.
Edit: Ok after sending screenshots, getting another generic response, and then a couple more back and forth, they finally offer to reset my saved settings. It better fix this.
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I don't think you have reached support through the proper channels. When I made a mistake and selected a wrong item from a quest reward, I submitted a ticket, and support removed the wrong item from my inventory and placed the right one instead. All of this happened on the same day and just 2 weeks ago.
Go to:
https://aiononline.custhelp.com/app/ask and you should be taken care of.