He can't use a boot CD; that the source of the original problem.
However, now that i think about it, you could try removing the drive from the laptop and connecting it to a desktop machine. You may need a converter cable to do this. Then use something like fdisk to repartition the drive. Hopefully this will also overwrite the master boot record. (Windows guys, is that correct? If not, how can he do this?) Now if you reinsert the drive in the laptop, you should be able to get it to boot off a CD or USB stick since there will no longer be an bootable OS on the hard drive.
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