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Koreans have a similar problem ... for a while I refused to use Korean games because they were all using ActiveX launchers that had enough security holes to drive cruise missiles through. Fine in an INTRAnet, completely insane to use in an INTERnet.
A large part of the problem is that the decision makers in Japan are almost always "over 60" and most are latent Luddites in many ways. Fax machines are still required for many functions. Bank ATMs are inside the lobby (which close at 5 or 6). Most places use cash, even for thousands of dollars in purchases. Whereas smartphones are pervasive, using them for business is still iffy (few/none have business apps). Records are still paper file cabinets more often than not.
Its like those odd science fiction stories where a few technologies are super-sophisticated but everything else is stuck in the 19th Century.
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