Thread: TERA Online
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Old 2012-04-24, 17:44   Link #237
Mow Yun
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Join Date: Apr 2007
Age: 28
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I tried EME's support when I tried entering my pre-order code and accidentally activated it for the wrong account (You have to make a new "game account" under your e-mail account for each closed beta key that only worked for 1 beta test period if you didn't preorder. They fixed it up really quickly by enabling bonuses on both so I could play both accounts during the entire beta period, and responded to me within the hour for multiple responses as I had some more questions. In my opinion, fantastic support. But I don't know much about MMO game support so I have no idea if it is "industry standard" or exceptional.

For the game music, I really like the music of the opening cinematic with the pegasi(?), as well as the introduction to Velika cinematic, the music of Velika itself.

Last edited by Mow Yun; 2012-04-24 at 17:47. Reason: argh
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