2011-04-05, 20:26 | Link #1 |
The GAP Man
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MY sister's PC is screwed
This is not good for me but my sister got some malware attack on her computer. I tried using the restore point but it came back and that worked before on ym computer. I just don't know if I can just remove it especially when the cd rom drive is not working so I cannot restore anything. What can I do? I might be in trouble again and I don't want to make things worst.
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2011-04-05, 21:53 | Link #3 |
Juanita/Kiteless
Join Date: Apr 2006
Location: New England
Age: 40
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Yeah, use Malwarebytes. Get it here: www.download.com
Try that and report the details in this thread.
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2011-04-06, 10:10 | Link #8 | |
(。☉౪ ⊙。)
Author
Join Date: Jul 2004
Location: In Maya world, where all is 3D and everything crashes
Age: 36
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Quote:
Malwarebytes is one of the most trustworthy scanners out there, mostly because even the free version is better than most paid scanners out there. Run the free version of MalwareBytes, if it wasn't trustworthy thenw e wouldn't recommend it. If not then enjoy your broken pc. If I were you I'd run Malwarebytes and if the report it gives (which you can copy paste here) does not remove it then I would run Combofix, unless you think dos-like looks make it even less trustworthy. |
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2011-04-06, 10:58 | Link #9 | |
The GAP Man
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Quote:
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2011-04-06, 14:27 | Link #10 |
Senior Member
Fansubber
Join Date: Aug 2009
Location: Canada
Age: 32
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I might be a bit late to this, but I also agree that Malwarebytes is probably the best scanner out there.
It saved my secondary computer a few months back. If you can't trust Malwarebytes, you can't trust anything else! |
2011-04-06, 18:06 | Link #11 |
a.k.a. Flammenkrieg
IT Support
Join Date: Apr 2009
Location: Down under...
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I can vouch for Malwarebytes' Anti-Malware as well. You can try Ad-Aware or Spybot - Search & Destroy (if you don't mind the dated interface)
I also would have suggested using a Linux based Anti-virus boot CD, but you've stated that your CD drive doesn't work, and presumably, can't burn CDs either.
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2011-04-06, 22:02 | Link #14 | ||
Also a Lolicon
Join Date: Apr 2010
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Quote:
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You know it works when your adware goes away. Since you have noticed the adware, that shouldn't be that hard to determine. |
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2011-04-06, 22:04 | Link #15 |
a.k.a. Flammenkrieg
IT Support
Join Date: Apr 2009
Location: Down under...
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Good security relies on having multiple solutions- no one single application can cover every nasty out there on the Internet (that being said, do not have more than one antivirus running on the same computer!).
If you are able to, I suggest an online scan of your system: such as Trend Micro's Housecall or BitDefender's solution. AV companies may also have specific virus removal tools if you know what the piece of malware is called.
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2011-04-06, 22:42 | Link #16 | |
Juanita/Kiteless
Join Date: Apr 2006
Location: New England
Age: 40
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Quote:
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2011-04-07, 02:42 | Link #17 |
a.k.a. Flammenkrieg
IT Support
Join Date: Apr 2009
Location: Down under...
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^ No, they should not conflict.
Example of what not to do: use X and Y on the same computer, where X and Y could equal: Norton, McAfee, BitDefender, Kaspersky, NOD32, Avast, AVG...
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2011-04-07, 02:58 | Link #18 |
(。☉౪ ⊙。)
Author
Join Date: Jul 2004
Location: In Maya world, where all is 3D and everything crashes
Age: 36
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In other words what runs on the background, if you have 2 anti virus running on the background with shields up then it clashes together.
What browser redirect virus are we talking about anyway, there are tons of those. I had one that redirected my google search results once, but like I said there are so many. if non of the two can remove the virus then make a topic here: http://www.bleepingcomputer.com/forums/forum22.html Follow the instructions: scan with hijack this, post the logs that came with the 2 scanners. These guys are pretty much pro at what they do and helped me out before when I thought I couldn't be helped anymore. Hijack this pretty much makes a sum up of programs running in the bg, which includes the virus many times and allows you to remove it together with the registrykey. However it isn't always easy to read the logs, hence why these guys do it for you. In other words you kind of remove it manually. |
2011-04-07, 04:51 | Link #19 | |
Anxious bookseller
Author
Join Date: Aug 2006
Location: Shibuya Psychic Research
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Quote:
@KarumA, I made an account on that forum since it appears lots of people are asking about the google redirect virus. Thanks for the info.
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2011-04-07, 15:14 | Link #20 |
NYAAAAHAAANNNNN~
Join Date: Nov 2007
Age: 35
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Here is an old trick that usually works when my main drive refuses to run any antivirus:
1. Get a removable drive 2. Install the AV on it. 3. Update. 4. Plug it into your main computer and run it from the removable drive. Usually a combination of MSRT and Malwarebytes, along with some knowledge of Windows registry combined with Simple File Shredder to corrupt viral files, can help remove alot of hard viruses. Unlike the early 2000s, most viruses nowadays are more inclined to self-replicate and cross-infect storage devices by attacking boot sectors, instead of hiding and triggering the payload after the next restart, attack virus definitions of AV software, etc. It seems that they are going back to the early 1990s age where viruses often try to monitor information sent rather than hijacking PCs completely. Post your hijackthis log here. I know how to read them.
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