2007-07-22, 00:53 | Link #1 |
Chodan
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Trouble with Macbook
Lately I've been having some trouble with my macbook. Every now and then, the entire computer would freeze up and force to me shutdown. When I turn it back on, the load up screen shows a blinking folder with a question mark in it. DOes anyone know how to solve this problem? Is there some sort of a mac diagnosis program?
(If this is of any help, the problem seems to occur the most often when I'm using camino with any other program).
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2007-07-22, 03:03 | Link #2 | |
Administrator
Administrator
Join Date: Jan 2001
Location: Netherlands
Age: 45
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Blinking folder could be bad.
Anyway, try booting from the Mac OS X installation CD (which should have come with your Mac, you can open a sort-of boot menu by holding down ALT while booting afaik), and once the whole install application is loaded select "Disk Utility" from the Apple menu (upper left). Then do a disk check of your HD. You must do it this way because Mac OS X can't fix problems on the same disk it was booted from. http://docs.info.apple.com/article.html?artnum=106214 Quote from MacBook manual: Quote:
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2007-07-22, 12:15 | Link #4 |
Former Triad Typesetter
Join Date: Dec 2003
Location: Washington, DC
Age: 39
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This sounds like potential hard drive failure combined with the dreaded random shutdown syndrome. What era MacBook is this? Is it still under warranty? In any case, I'd recommend you start backing up your files while you are able to get into OS X to an external hard drive of some sort.
EDIT: Wait, when you say you have to shut it down, do you mean the screen goes grey and you get that warning that says you must shut down your computer? In that case it's not the random shutdown syndrome, just a kernel panic, but still points to something bad in hardware. Have you added any third party RAM, by chance?
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2007-07-22, 17:36 | Link #5 | ||
Chodan
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[QUOTE=killmoms;1054757]This sounds like potential hard drive failure combined with the dreaded random shutdown syndrome. What era MacBook is this? Is it still under warranty? In any case, I'd recommend you start backing up your files while you are able to get into OS X to an external hard drive of some sort.[quote]
This is the intel macbook, and it is no longer under warranty. Quote:
Quote:
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2007-07-31, 15:19 | Link #9 |
Administrator
Administrator
Join Date: Jan 2001
Location: Netherlands
Age: 45
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If it's just a few weeks out of warranty, you might be able to convince Apple Support to repair it anyway. If it's longer (1-2 months or more), then you could call a Apple Center to ask how much it would cost to have them replace the HDD for you.
Or, if you're knowledgeable or know someone who is good with PCs, you can try this: http://manuals.info.apple.com/en/Mac...dDrive_DIY.pdf |
2007-08-01, 00:48 | Link #10 |
Chodan
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I went ahead and dropped off the macbook at an Apple store for repairs. No mac for a week now. I'm currently using my brother's pc computer, and trying to get some of my files opened on here. I backed up my macbook onto a LaCie external hard drive. I'm trying to get it opened on this pc using Macdrive, but Macdrive doesn't seem to find the LaCie hard drive! I can find it in disk/device manager and even on the macdrive format/delete drive list. I just cant find it on my computer like I'm supposed to (my ipod shows up). Anyone know what to do with this problem? I hope my LaCie drive is fried as well, this one's less than a week old!!!
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2007-08-01, 03:33 | Link #12 |
Administrator
Administrator
Join Date: Jan 2001
Location: Netherlands
Age: 45
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Maybe this will work?
http://www.mediafour.com/support/trials_updates.asp Otherwise try a Knoppix CD to see if you can copy the files using Linux. (however, it's possibly you may need to manually mount the drive with the "mount" command) |
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