(L) Shokugeki no Soma [Manga]

[AC-Phoenix]

Originally Posted by Krono

That'd be because it is rude. Generally restaurants are supposed to wait for customers to leave on their own. Asking them to leave ASAP once they've paid their bill is frowned upon. People might not object, and can be understanding if asked, but it's going to stand out in contrast to pretty much all other restaurants and make customers more inclined to eat at other places that don't feel like they're being rushed.

I remember that there was a whole chapter in our english text book about a british family having their vacation in the US.
As soon as they were done eating they were pretty much annoyed every five minutes whether they don't want to order or leave.
Kuga is only topping that by telling them how long they got time to eat

And Just a textbook story? Not from what I've heard.

[Cyblaster]

Originally Posted by Krono

That'd be because it is rude. Generally restaurants are supposed to wait for customers to leave on their own. Asking them to leave ASAP once they've paid their bill is frowned upon. People might not object, and can be understanding if asked, but it's going to stand out in contrast to pretty much all other restaurants and make customers more inclined to eat at other places that don't feel like they're being rushed.

It's definitely not normal for restaurants where they expect tips but maybe it works for this kind of festival area due to the ticket system. Still rude, but they gain more than they lose in this situation.

[DragonOsman]

I'll have to apologize for breaking Forum Rules here . . . really, my bad. I guess I forgot.

Anyway, yeah, normally, when the restaurant staff asks a customer to leave after eating and paying the bill, it's certainly frowned upon, but perhaps, like Cyblaster said, in this case, it might be okay. It's just that in this situation, it was used to show how inconsiderate Kuga is being to his customers and how Souma is using that to draw the customers towards his own stall. Souma's way more considerate towards his customers and he also took into account the fact that women and children, as well as old people will also be coming to eat at his place, and he made arrangements for such a situation. Kuga didn't take any of that into consideration, and as Souma said in this chapter, that is a weakness for Kuga's restaurant that wasn't apparent at first but is definitely more apparent now.

And yeah, I also like how Souma took his dad's Mapo Doufu dish and made it "his" by adding a little something to it. Nice work, Souma.

Although I'm still waiting for him to find his own specialty, if he hasn't already, so that he can make people who eat his food "see his face" in it (the reason he and the other Autumn Selection runner up lost to Shiomi Seminar's dark-skinned kid, whose name I don't remember - the reason was that the judges could see the chef's personality in the dish, for the one the Shiomi Seminar's guy made, but that the other two guys' dishes didn't have that). I want to see what his specialty is, and to see him using that specialty to become a greater chef.

I'm also wondering when he'll find out what his dad wanted him to know about the secret to great cooking, the part about how Souma needs a woman whom he'd be willing to cook all the great dishes in the world for. I'm guessing it means that the "secret ingredient" is love. Like how you can feel a mother's love and care in said mother's cooking. For a chef who is already a girl, it should be that she'd need a man whom she'd be willing to cook all the great food in the world for. Too bad Erina thinks love is something useless to chefs. Hopefully, she'll eventually come around, too.

Anyway, yeah, this was a great chapter, and I'm looking forward the next one. Souma's rocking now, and I hope he beats Kuga with his cooking like he wanted to (probably won't be able to beat him in sales, though - I just hope he at least gets out of the red in sales).

[James Rye]

Kuga should have done the same as Erina did with the reservation system. With that he could still be "sold out" per day while having his customers to not wait long or to rush eating/paying/leaving. But Kuga wanted so much money his restaurant turned rude to its own customers, lets wait its many many customers way too long for a single meal and does nothing to compensate that like handing out free drinks for people who wait or give a discount, etc.
Dude only sees walking money sacks, not people.

[Klashikari]

You can't compare Kuga and Erina's perspective.
Erina is stuck with her high class approach and so her restaurant probably generates profits because her dishes are hardly anything cheap. There is no way a regular restaurant would handle the costs, even moreso when her restaurant is pretty much in a remote location compared to the main area.

Kuga's cooking specialty is hardly be on the same caliber.

[DOmus]

I guess he wanted that excessive amount of customers because the profit might be related to his bet/deal with Tsukasa, plus, since no one was representing a treat over there, he didnt even bother to make the reservation system but just keep getting more and more profit even at the cost of the customer happiness. Though with the arrival of the faker and the new dish of Soma, the status quo is starting to crumble

[Nvis]

Mimasaka doing the Soma imitations is quite hilarious. Even funnier when directed at Kuga.

[Anh_Minh]

Originally Posted by James Rye

Kuga should have done the same as Erina did with the reservation system. With that he could still be "sold out" per day while having his customers to not wait long or to rush eating/paying/leaving. But Kuga wanted so much money his restaurant turned rude to its own customers, lets wait its many many customers way too long for a single meal and does nothing to compensate that like handing out free drinks for people who wait or give a discount, etc.
Dude only sees walking money sacks, not people.

He doesn't want to be "sold out", he wants to have a lot of customers. And it's not like his restaurant's made to last, let alone have regulars.

[DragonOsman]

@James: Remind me when we see Erina do a reservation system at her stall? I don't remember it. Ironically, though, I do remember the time during the Stagiaire Period days when Souma suggests a reservation system for the restaurant he and Hisako had been sent to at the time, allowing him and Hisako to pass the Stagiaire Period.

He does see his customers as money sacks rather than people, yeah, but like Anh said, he doesn't want to be "sold out", he just wants a lot of customers. It's a festival, so of course the "restaurant" isn't made to last.

[Krono]

Originally Posted by DragonOsman

@James: Remind me when we see Erina do a reservation system at her stall? I don't remember it. Ironically, though, I do remember the time during the Stagiaire Period days when Souma suggests a reservation system for the restaurant he and Hisako had been sent to at the time, allowing him and Hisako to pass the Stagiaire Period.

He does see his customers as money sacks rather than people, yeah, but like Anh said, he doesn't want to be "sold out", he just wants a lot of customers. It's a festival, so of course the "restaurant" isn't made to last.

We don't see it, Erina just mentioned that she only took reservations for her place.

[M.A.D]

Kuga being rude to his customers is sort of the whole point of Souma's counter-strategy. It's what Souma meant when he told Kuga that he got 10 years of experience over him in managing a restaurant, that is, the way Kuga manages his restaurant was obviously faulty. It's possible that Kuga probably breezed through his own Stagiaire using his massive talent, and ended up not learning much in the ways of customer service.

[whitecloud]

shokugeki no soma is a disney manga...

Starring :

Kuga as scar
Soma as simba
Megumi as pumbaa
Mimasaka as timon

[ninjastarforcex]

Originally Posted by whitecloud

shokugeki no soma is a disney manga...

Starring :

Kuga as scar
Soma as simba
Megumi as pumbaa
Mimasaka as timon

we need ed...ward as the last talking dog

[dragon1412]

Originally Posted by M.A.D

Kuga being rude to his customers is sort of the whole point of Souma's counter-strategy. It's what Souma meant when he told Kuga that he got 10 years of experience over him in managing a restaurant, that is, the way Kuga manages his restaurant was obviously faulty. It's possible that Kuga probably breezed through his own Stagiaire using his massive talent, and ended up not learning much in the ways of customer service.

Well TBH, looking at it objectively, in Kuga's booth, all members are cooks while in Souma's booth, we have Souma running a restaurant with his dad since he was small, Megumi, so they clearly have better customer service. But then again, i doubt Kuga have much of a choice in the matter. The amount of customers he has is too great.

[NeutralZero]

Technically, Kuga has a choice he just didn't do it.
he can just let his costumers leave on their own rather than shoo them.
sure it pose problems to the ones waiting in line but at least he will/can have a loyal patron in his resto
and as long as they haven't left yet, they are still your costumer and can still order food, even if take out
those that fall in line in his booth crave for chineese cuisine and the fact that no one dared open a similar shop left them with no other choice but to wait there.
now that there's an able competitor it is natural for them to go to the other stall rather than wait in line since all/someof them want is a Chinese food, not literary his dishes. If he has/have loyal patrons, no matter how long the line is they will wait but because he is an ass to his costumers and don't consider them much aside from the value in their pocket, the thing that transpire in 129 is an inevitable thing
if he consider the oldies and those with families/children with them he can devise a method to cater them than have them wait along the common folks

a good food with good service, no matter how long the line is, a costumer will wait to get in because they know their patience will be rewarded
but a good food with mediocre service, bad food with good service or both food and service are bad, the costumer will avoid it like a plague

[DOmus]

^Though your point crumbles in the fact that this is a festival, those loyal customers at some points would go to another area to eat something different because there is no point of going to a festival and stay in just one place. He currently need profit, not some people that might feel comfortable and then leave and never come back the next day. Thats why he just kick them out instead of letting them stay, he won what we need from them, so there is no need for them to stay.

You logic could work and be plausible if they were competing in a real life competition, because their booth/restaurant would still be selling after those 5 days.

I think he just doesnt bother to treat them well because the amount of profit he makes is related to the bet/promise he made with Tsukasa.

[Krono]

Originally Posted by dragon1412

Well TBH, looking at it objectively, in Kuga's booth, all members are cooks while in Souma's booth, we have Souma running a restaurant with his dad since he was small, Megumi, so they clearly have better customer service. But then again, i doubt Kuga have much of a choice in the matter. The amount of customers he has is too great.

Like Neutral Zero says, he does have options if he'd fully planned ahead. He could have benches around his restaurant for people to sit on while in line. He could have a take out window for those unable to wait long in line, which would also reduce the number of people eating in, easing the pressure to get people out the door. Even for rudely asking customers to leave as soon as possible, it can be rephrased as a politer request without a time table, and still get people to leave almost as quickly.

[Klashikari]

There is nothing worse than having an ultimatum before even starting to eat.
As Krono said, there is a gigantic difference between kindly asking customers to leave their place once they are done and plainly asking them to get out of there after 20 minutes.

What's more is that such kind of customer service will be a major thorn in his side over time if those customers talk about Kuga's restaurant to acquaintances and the likes.
On the middle and long run, their reputation will be affected quite greatly, and there is nothing Kuga can do if Souma just wins over their potential customers with appropriate atmosphere and service, no matter how better their food is.

[AC-Phoenix]

Originally Posted by dragon1412

Well TBH, looking at it objectively, in Kuga's booth, all members are cooks while in Souma's booth, we have Souma running a restaurant with his dad since he was small, Megumi, so they clearly have better customer service. But then again, i doubt Kuga have much of a choice in the matter. The amount of customers he has is too great.

It was my understanding that the members of Kuga's booth are not cooks but fellow students who are in his Research Society.

[Anh_Minh]

Originally Posted by Klashikari

There is nothing worse than having an ultimatum before even starting to eat.
As Krono said, there is a gigantic difference between kindly asking customers to leave their place once they are done and plainly asking them to get out of there after 20 minutes.

What's more is that such kind of customer service will be a major thorn in his side over time if those customers talk about Kuga's restaurant to acquaintances and the likes.
On the middle and long run, their reputation will be affected quite greatly, and there is nothing Kuga can do if Souma just wins over their potential customers with appropriate atmosphere and service, no matter how better their food is.

OTOH, even like that, the bottleneck still doesn't seem to be the amount of customers, but number of cooks and seats. Losing a few (or even a lot) of customers doesn't seem to be a problem.