2012-05-27, 18:51 | Link #2061 | |
Supreme Ruler of Crowatia
Join Date: Jun 2009
Age: 33
|
Quote:
•Don't get phished and don't go to gold buying sites •Don't download anything untrusted or go to random websites •Use script/ad/Flash/Java blocking •Use a real time malware blocker and scan your computer at least monthly as well w/ multiple scanners •Keep everything up to date (Flash, Windows, AV, Java is you use it, Browser) •And the most important thing is use a different password on every site and don't use your main email address on every site You definitely don't need an authenticator anymore than any other site. 99.9% of the time an account is compromised it is the user's fault.
__________________
|
|
2012-05-27, 18:56 | Link #2062 | |
Logician and Romantic
Join Date: Nov 2004
Location: Within my mind
Age: 43
|
Quote:
__________________
|
|
2012-05-27, 19:00 | Link #2063 | |
Supreme Ruler of Crowatia
Join Date: Jun 2009
Age: 33
|
Quote:
Blizzard's servers haven't been compromised so it's up to the player when it comes to account security. It's their choice to use an authenticator or not. They don't have to if they are smart it's just extra insurance if they want it. It's also FREE on iPhone/Android phone so...
__________________
|
|
2012-05-27, 19:07 | Link #2064 | |
NO ESCAPE FROM NYAAA
Artist
Join Date: Jan 2004
|
Quote:
Are you sure that's not the rose-colored glasses talking for you?
__________________
|
|
2012-05-27, 19:29 | Link #2065 | |
Logician and Romantic
Join Date: Nov 2004
Location: Within my mind
Age: 43
|
Quote:
__________________
|
|
2012-05-27, 19:43 | Link #2067 |
Logician and Romantic
Join Date: Nov 2004
Location: Within my mind
Age: 43
|
You are missing my point; other websites, when they worry about hacking, give us a built-in authenticator service that can work on ANY phone. That doesn't require me to download anything. Blizzard could have gave everyone the SMS authenticator by default. But they didn't.
__________________
|
2012-05-27, 19:56 | Link #2068 | |
On a mission
Author
|
Quote:
It's not like we aren't aware that many people screw themselves over and get hacked.
__________________
|
|
2012-05-27, 20:08 | Link #2069 | |
Supreme Ruler of Crowatia
Join Date: Jun 2009
Age: 33
|
Quote:
Why don't my electronics or car come with free LoJack? What if they get stolen? That's not even my fault!
__________________
|
|
2012-05-27, 20:21 | Link #2070 | |
Ass connoisseur
Join Date: Feb 2007
Location: Florida
Age: 37
|
Quote:
Blizzard has been compromised in the past, and they have lied about it in the past. They were only willing to come clean after they found a solution to the problem. I'm 99.9% sure it's on their end, because as I said, I keep my computer very secure, and I even had that impenetrable fortress that is supposedly an authenticator, their very own authenticator which I payed 6.50 for. And it didn't do a shred of good. I've played dozens upon dozens of online games for many years, and only with Blizzard have I had to deal with this bullshit. Also a comedic moment I had while trying to buy the authenticator. While trying to purchase the authenticator it kept giving me "We currently cannot ship to this address", despite purchasing the US only version, and living in the US. Blizzard couldn't even figure out the predicament I was in until they opted to just do everything automatically on their end. Several hours later. Any normal person would have just said fuck the authenticator. And now I kind of wish I had done the same.
__________________
|
|
2012-05-27, 20:24 | Link #2071 | |
Logician and Romantic
Join Date: Nov 2004
Location: Within my mind
Age: 43
|
Quote:
Blizzard is turning themselves into a trading hub with real virtual money that has value. At some point they had passed "just a game company" and became something else.
__________________
|
|
2012-05-27, 20:29 | Link #2072 | |
Supreme Ruler of Crowatia
Join Date: Jun 2009
Age: 33
|
Quote:
So far no one has proved it's server-side or even that they've had an authenticator attached beforehand. They just don't want to live up to their mistakes.
__________________
|
|
2012-05-27, 20:36 | Link #2073 | |
Adeptus Animus
Author
Join Date: Jan 2007
Age: 36
|
Quote:
What 'mistakes' did I make? |
|
2012-05-27, 21:07 | Link #2074 | |
✘˵╹◡╹˶✘
Join Date: Nov 2006
Location: Australia
|
Quote:
Blizzard decided to provide the game on online platform (even when the whole thing can run offline) to run their DRM and cash auction houses for a should-be offline game. They themselves created and increased the risk of customers getting hacked (comparing to traditional offline game), so the gold farmers can dig in and make the profit from some other kids' dad Master Card. And they also know that they can't prevent people from going into 'random websites' or force them to have a series of net/computer protection. Murphy's law and such So they should have counter-measures to prevent and mitigate the damage themselves. Let's see how Blizzard deal with it first. But similarly, BP can't expect the worker to not blowing up the oil drill , and hence does not have any safety measures for deepwater oil spill because "the contracted worker should know better". Or the government just legalise weeds, abusive drugs and expected "the customers should know better"
__________________
|
|
2012-05-27, 21:07 | Link #2075 | |
On a mission
Author
|
Quote:
When you purchase something like cars and electronics, it's a physical piece of property that you take. The transaction between you and the seller ends the moment you receive the item unless it is defective. Their responsibility was merely to deliver the item in proper shape and form. On the other hand, when you bought Diablo III, you have to play on their server. No questions asked. You have to do it. Thus, they have more of a responsibility to prevent their side from having compromises because the product you bought is not just a one-time thing. It is ongoing. You are paying money to play this game on their servers. Considering that Blizzard will partake in real money deals in the near future, they may not be a bank, but there's definitely more at stake here.
__________________
|
|
2012-05-27, 22:03 | Link #2076 | |
Supreme Ruler of Crowatia
Join Date: Jun 2009
Age: 33
|
Quote:
Are you saying that Blizzard's server was compromised at this time? Any news articles at the time of your compromise? Well this is a good point. They do have extra counter-measures though, the free authenticators. Of course not everyone has an iPhone/Android phone. Like you said though they can't force people to protect themselves. Even if they did have SMS authentication people would still get hacked. They also do have the damage mitigation - account restores. Seems like it went over your head. Unless Blizzard's servers were compromised then the analogy holds true. They have protected their side until proved otherwise. They have no responsibility to protect your account from your mistakes. You're expecting something extra that isn't necessary just because you *think* it's so simple and easy for them to implement. Just like you shouldn't be entitled to have LoJack on everything expensive just because it can prevent and stop theft. There's a point where a company has to say no. And electronics can be much more expensive than a virtual account and they aren't something that magically reappear after they're stolen. Life is unfair. Or better yet, life isn't always what you want it to be.
__________________
|
|
2012-05-27, 22:08 | Link #2078 | |||||
On a mission
Author
|
Quote:
It doesn't matter if electronics are more expensive than this.? I'm not arguing if it's Blizzard's fault or not in my previous post. Your analogy: Quote:
Quote:
Quote:
In any case Quote:
__________________
Last edited by Archon_Wing; 2012-05-27 at 23:27. |
|||||
2012-05-27, 23:32 | Link #2079 |
Bearly Legal
Join Date: Jun 2004
|
In regards to all the compromised accounts, this post sums it up nicely on the situation.
Anyone who works in end user support before will know it all too well when it comes to malware and the ongoing trend of targeting online game account information that has transferable values (steam doesn't cause you can't transfer or sell your games to others). This isn't just a Blizzard problem however, it's looks exacerbated in comparison to other games because of the volume of users. There's 10 million + users on WoW alone not to mention another 6.5 million Diablo3 players, what's is the chance of having someone in those 16.5 million + user who had their account and pc compromised? Why is Blizzard pushing users to get an authenticator? Because it's a waste of manpower and bad for the PR when people have their account compromised. There's many ways to get into someone's computer, I had malware infection before just plugging in a usb drive. I got myself an authenticator because I know there's no 100% chance of me ever being fully secured with my laptop barring total isolation and Diablo 3 is the kind of popular games these malware will target. And FYI, Blizzard password is not case sensitive which is really stupid. They should have adopted better password security cause people can just brute force the account.
__________________
|
2012-05-28, 00:05 | Link #2080 |
( ಠ_ಠ)
Join Date: Jul 2006
Location: Somewhere, between the sacred silence and sleep
|
The bigger you are, the bigger the whine.
Although I've always wondered how secure my steam account really is, considering I have a credit card tied to it. It seems like one keylogger could screw me pretty bad. I just got like 3 shotted in Inf Act 2. From like the 4th mob pack. Ouch. Well, back to the gear grind...
__________________
|
Tags |
arpg, blizzard, dungeon crawler |
|
|