2011-09-28, 23:32 | Link #1 |
new to gunpla
Join Date: Dec 2008
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Anyone got their Xbox live account hacked lately?
So basically I got home some days ago and ding ding I got an email stated that I just bought 6000 ms points. And this is totally bs since since I haven't played my Xbox for quite sometime. Called ms for it and then they said they would
investigate it blah blah. Up until today still got no news from them. I tell my friend about it and they also have similiar cases. so anyone else? Update: LOL a little bit update on my story After few weeks with no news or update from MS ( I even almost forget about it) I got a phone call from this lovely lady that seems really understand about the problem. She put alot emphasis on the word understanding - LOL She also offer me 3 month live gold and had email it to me (something that's really useless for me since I won't be using it anyway). At that time I just got back so my brain didn't function really well. After some rest and nice little chat with the others I started to found it a little odd. I check some forum and walaa : XBL accounts hacked to buy FIFA packs The Consumerist: Xbox account hijacking on the increase I Watched In Real Time As ID Thieves Spent My Money On Xbox Live Xbox Live users suffering hacked accounts LOL oh well Last edited by Alexus_Z3; 2011-10-14 at 13:48. |
2011-09-28, 23:46 | Link #4 |
Rooaaarrrr
Join Date: Dec 2005
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I experience this myself. Best course of action is (if you got credit card on it) to call your bank immediately. They usually have some kind of protection for this kind of thing and they have the incentive to call ms to solve it immediately.
You can read this forum. Many of them got their account breached lately. There're also some other similiar thread in there, just searched for it. Hopes it help. |
2011-09-29, 00:10 | Link #6 |
ゴリゴリ!
Graphic Designer
Join Date: Jan 2009
Location: Vancouver, British Columbia
Age: 32
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I'd recommend not using credit cards with Microsoft, it's nothing but trouble. Buy your LIVE cards from the stores, and buy points when you need to in the amounts you need. Mine hasn't done that to me, but hopefully you find out what's going on.
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2011-09-29, 00:15 | Link #7 | |
:Still Yayoi's Onii~chan:
Join Date: May 2007
Location: in a world of delusions & illusions
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Though they did say "sorry, our bad" by giving out free games...hmmm, how abouts it MS? I also agree with papermario. Dont use a credit card if you dont have to, its just safer if you buy the point cards. And yes, I know some people cant find them in stores so they'd rather by points with their credit card rather then using a credit card to order point cards online. Cause thats just kinda silly in a way.
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2011-09-29, 00:59 | Link #8 | |||
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Join Date: Dec 2008
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I had both PS3 and 360. @Mr Hat and Clogs. can you gives me the link? any input on this would be greatly appreciated. @Ardi I just manage to read it and oh wow there are so many of them. why there is no news anywhere on this? Anyway I'm going to log out now to sort this thing out. |
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2011-09-29, 01:08 | Link #10 |
Did someone call a doctor
Join Date: Apr 2007
Age: 40
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Here you go.
http://www.escapistmagazine.com/foru...ox-Live-Hacked Even if you have really old account I'd check it, since one of those guys mentioned his account hadn't been used in something like 6 months or more. MS can refund you, you just have to be persistent. But yeah, your bank can dispute/reverse the charges.
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2011-09-29, 01:18 | Link #11 |
Rooaaarrrr
Join Date: Dec 2005
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This one even more scary, someone actually called him. Grrrr! Someone stole my XBL gamertag
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2011-09-29, 03:35 | Link #12 |
new to gunpla
Join Date: Dec 2008
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Ahahahahahaha haaaaa.....
So I went to the bank today. I explain to them what happen. They immediately issue me a new card and refund my money. I asked them shouldn't they wait for MS first? They said no need (makes me wonder if similiar case had happen before...) and that's it. I was naive to actually wait ms for this....... Oh well, I rarely use my xbox anyway. |
2011-09-29, 03:45 | Link #13 |
ゴリゴリ!
Graphic Designer
Join Date: Jan 2009
Location: Vancouver, British Columbia
Age: 32
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Yeah, another instance of Microsoft's incompetence with simple customer service was when my roommate didn't buy XBOX LIVE for a year, but had his card on his account. He phoned in early on and told them that he'd be cancelling that card overall very soon, and they should be aware of this so they don't question what's happened later on. He also asked to be taken off of the auto-subscribe list, and everything was acknowledged by the representative.
A year later, and he's got a nice, steady job again. Since he missed playing online, he signs on his new card and finds out that it won't let him do anything. Calling Microsoft, they tell him that when they tried to renew his subscription the card wouldn't go through. They claimed he had a free year of LIVE, and now had to pay for 2 years worth ($120+tax) to regain his account. Every single step he took had actually been neglected and they cheated him. As mentioned, they claimed he had a free year of LIVE- I was there when he found out his LIVE wasn't connecting anymore because of expiration. From that point on, Gold member status was revoked and he couldn't play online. Went off on a different tangent there, but I just wanted to let everyone know that Microsoft doesn't really care about what you have to say once something has happened. If you read the fine print in the very well hidden terms, you'll see lots of stuff you won't like. And of course, I hate being biased, so I'll straight up say that all companies have some serious problems. Sony's major shutdown a bit back wasn't their fault, but talk about a lack of care for their customers by leaving their network of information so unprotected. They apologized and compensated everyone, and that was nice. However, these are people's credit cards we're talking about here- the information that once stolen, could throw a person into lifelong debt within moments. Nintendo's probably done best for protection and service, but of course, their internet play is generally quite awkward and you'll still run into those people who won't take the extra steps to help you fix your problem. "I'm sorry, there's nothing we can do" should never be a valid response for when you call their lines. [EDIT] Oh good, it sounds like you remedied your situation. That's the nice thing with credit cards- insurance. Of course, the flip side of this is that you always carry the risk of credit cards and debt with you. That's why I love my Advantage Card- works wherever a credit card does, but there has to be money in my account in order for it to be completed. Anyways, good on you, glad to hear everything worked out well.
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2011-09-29, 04:16 | Link #15 |
Did someone call a doctor
Join Date: Apr 2007
Age: 40
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I will say from what I remember of it (from about 4 yars ago now) and what I've heard people talking about it recently that XBL's account subscription system is utterly unintuitive and retarded. Seriously, having to call up to make account changes is completely stupid. That and it sounds like they don't charge upfront for the sub period like most other companies - or they truly are stupid and let his account continue without payment, which is their fault not his. Also being unable to remove CC information from your account in a large part of the world unless you put another CC in is crippling and I'd say it's almost hostile against customers by providing barriers for them to get out of the service.
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2011-09-29, 04:28 | Link #16 | ||
ゴリゴリ!
Graphic Designer
Join Date: Jan 2009
Location: Vancouver, British Columbia
Age: 32
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2011-09-29, 04:37 | Link #17 |
Did someone call a doctor
Join Date: Apr 2007
Age: 40
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That was one of the reasons I canceled my account however many years ago it was and never went back. Outside of not being able to use a KB+Mouse on a console that was pretty much the main reason I never got into XBL or PSN, and still couldn't care too all these years later. The whole experience left a bad taste in my mouth.
Not that it matters anyway since my xbox is on the other side of the country anyway. /shakefist Maybe I'll buy a PS3, try something different, since they are practically giving them away now-a-days.
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2011-09-29, 05:10 | Link #18 |
ゴリゴリ!
Graphic Designer
Join Date: Jan 2009
Location: Vancouver, British Columbia
Age: 32
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Ah yes. I personally love how squabbles exist between XBOX and PS3 users. All consoles have their faults and it's entertaining to see how people try to justify how one console is superior, without considering the faults that their beloved system carries.
Which is exactly why I own multiple consoles across multiple companies. Wii, 360, PS3, 3DS, PSP, and the list goes on and on for the older consoles. I like XBOX because it offers what I believe to be an easier interface with more demos and faster downloads/installs. With PS3 I like the free online service along with the wider range of my preferred genre of JRPGs. It also is a lot quieter and offers a blu-ray player along with a wider range of supported media. Blu-ray disk for games means that they'll add more features too. Just stuff like that. I hate taking sides- gaming should be what you enjoy, and nobody has any right to tell you otherwise. Hell, you could love the notoriously bad consoles like the Jaguar, Virtual Boy, etc., but who's to say you can't like them? As I mentioned, PS3's pretty good for enhanced XBOX titles, JRPGs and the such. The controller takes a little bit to get used to, but yeah, here in Canada 160 GB slim models are being sold for $250 new. Quite a good deal, I'd say.
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2011-09-30, 16:35 | Link #20 | |
~Official Slacker~
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Join Date: Aug 2010
Location: Xanadu
Age: 29
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